RCK Graphics Enterprise recognizes and values your data privacy rights. We seek to uphold them in accordance with the law.

Personal data refers to any information that identifies you as a person. As defined by the Philippine Data Privacy Act of 2012, this may be “sensitive personal information.”

Data privacy refers to the necessity to preserve and protect any personal data collected by an organization from being accessed by a third party.

This Privacy Policy Statement aims to explain the following:

Your data privacy rights

Your data privacy rights are protected by the Philippine Data Privacy Act of 2012. This law states that you have the right to:

Be informed. You must be advised if your personal data will be or has been processed.

Access. You have the right to reasonable access, upon written request, the contents of your personal data that were processed and the manner by which these were processed; the sources from which these were obtained; the recipients and reasons for disclosure, if any; date when your information was last modified

Rectify incorrect data. You have the right to correct any error in your personal data and, if warranted, request immediate rectification.

Erase or block. You have based on reasonable grounds, the right to suspend, withdraw or order the blocking, removal or destruction of your personal data from RCK Graphics Enterprise database.

Be compensated for damages. You shall be compensated for any damage sustained due to inaccurate, incomplete, outdated, false, unlawfully obtained or unauthorized use of personal data, taking into account any violation of your rights and freedoms.

File a complaint. You may file a complaint or exercise your rights above by reaching out through our contact details specified

Collection, Purpose of Collection and Processing of Personal Data

Personal data will, generally, only be collected and used for the primary purposes of:

– communicating with employees, customers, contractors, suppliers, agents or any other individuals;

– conducting, improving, maintaining and developing a business relationship and/or for employment purposes;

– general HR administration and information required for the management of the employment relationship;

– processing, servicing or enforcing transactions and sending related communications;

– administering customer orders or managing projects;

– responding to an individual’s queries;

– marketing (such as providing individuals with information about our products and promotional notices and offers);

– processing your purchase, application, inquiry or request;

– Become our partner, vendor, supplier, employee or contractor

– compliance with applicable laws and regulations of regulatory authorities and enforcement agencies;

– administrative purposes such as billing, payment and debt collection;

The personal data we collect from you may include the following:

collects personal information you provide us, which may include: (i) contact information, such as your name, company name/business information, job title, address, e-mail address, and phone number; (ii) additional information about you to help us get to know you better, such as your gender, age, date of birth, nationality, professional associations, Government-issued identification numbers and registration numbers, information about how you use our products, and demographic information; (iii) comments, questions, requests and orders you may make; (iv) financial information needed to process payments if you make purchases, such as bank information, credit card or account information or tax identification number, SSS or other information that you have directly provided us.

There may be cases where third parties send us personal information even without us requesting. In such cases, we will determine if we can legally keep the information and use it for the declared purpose.

Where we use your personal data

We process your personal data based on your consent, legitimate business interest, and lawful processing. We use it only for:

– Processing inquires that you have requested related to our products and services.

– Providing, administering, and servicing our products and services to help you meet your needs, including for purposes of improving/upgrading our systems and business processes

– Assessing your suitability for products and services, including conducting data analytics, market research, and surveys to offer you better products and services.

– Communicate with you or your company. This may include: (i) informing you of our products, services, and promotional activities that may be of interest to you or your company; (ii) providing information about relevant products, services, and transactions, including, for example, pricing information, technical data, invoice, shipping, or production information, warranty or recall information, or information about product or service improvements; (iii) responding to questions or inquiries that you make, including customer service requests; and (iv) inviting you to participate in, or informing you of the results of, customer satisfaction or market research surveys.

– RCK Graphics Enterprise may also use your personal information for other uses consistent with the context in which the information was collected or with your consent.

– RCK Graphics Enterprise may anonymize or aggregate any of the information we collect and use it for any purpose, including for research and product-development purposes. Such information will not identify you individually.

How we protect your personal data

RCK Graphics Enterprise keeps your personal data in paper-based files and electronic records. While the processing of your personal data exposes you to financial, legal, regulatory, or reputational risks that may result from its unauthorized processing or disclosure, RCK Graphics Enterprise is committed to protecting your privacy by:

– Maintaining physical, technical, and organizational safeguards to protect your personal data against loss, theft, unauthorized access, disclosure, copying, use, or modification

– Using a secured server behind a firewall, encryption, and other secured controls

– Limiting access on a need-to-know basis (Only authorized officers/personnel)

– RCK Graphics Enterprise takes responsibility for all your personal data in our possession. This includes information transferred to third parties who perform services on our behalf, whom we require to strictly adhere to our privacy policies and practices.

Personal data sharing and disclosure

We may disclose and share your personal data based on your consent, legitimate business interest, and lawful processing, to the following parties:

– Any member of the RCK Graphics Enterprise, its management, officers, employees, duly authorized representatives and related companies

– Third party service providers and vendors including encoding, printing and courier services; who are obliged to keep your personal data confidential. They will have access to your personal data only as necessary to perform their requested function on your behalf, and only if their security and privacy standards are acceptable to RCK Graphics Enterprise and treat your personal information in compliance with all applicable privacy and data protection laws.

– Business partners who help us market and distribute our products and services;

– Any authority, regulator, supervisory, enforcement agency, exchange, court, quasi-judicial body or tribunal;

– Reinsurers and professional advisers including accounting, tax, financial or legal counsel; or Anyone we consider necessary for purposes of providing you products and services and other lawful purposes mentioned above.

– may share your information with your permission or at your request

Personal data retention

Your personal data will be retained by RCK Graphics Enterprise throughout the duration of your status as our customer, supplier, employment application and/or will depend of the purpose and use of information collected or until the expiration of the retention limit set by industry standards, laws and regulations.

There are legal requirements that we keep some types of data for specific periods. Otherwise, we will retain it for no longer than is necessary for the purposes for which the data was collected

Privacy policy statement terms

RCK Graphics Enterprise reserves the right to update or change sections of this Privacy Policy Statement any time and without prior notice. We will exert reasonable efforts to reach out to our clients in case there are significant changes, but we highly encourage you to review this Statement every now and then.

If you have questions about this Privacy Policy Statement, our data processing activities, you may contact RCK Graphics Enterprise at (632) 8 628-1948 or message us at our website, www.rckgraphics.com